Please inform Mermaid Hotel & Club in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In the event of any change in government taxes, the above rates/taxes are subject to change.
Please note that alcoholic beverages will not be served on the full moon poya days and other special days stipulated by the government.
As imposed by the government of Sri Lanka, along with this hotel booking, there are other requirements that need to be met in order for you to obtain the Visa to enter the country.
The property will assist you with all this information.
The details will be sent to you via a message post-reservation.
Disclaimer: Please note, classification of level-1 properties and the above information can change based on government regulation changes. Therefore, please ensure to refer to SLTDA protocols prior to making a reservation.